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Delivery Information

We make every effort to get your items to you as quickly as possible. You can choose from our range of shipping options depending on how quickly you need your items to arrive. Delivery times are estimated after dispatch date - in most cases this is within 1 working day however on occasion this can stretch to 2 working days. Please note, for all shipping methods, we cannot declare a parcel as officially lost until 14 days after the latest estimated delivery date.


UK (Inc NI) Delivery

Standard UK delivery is FREE on all orders of £50 and over from Westminster Health Store. We deliver most items Monday to Friday, 7.30am - 6.00pm (although some of our carriers may deliver slightly earlier or later). On rare occasions, some items may be delivered outside the published timed windows.


International Delivery

We ship parcels worldwide on a daily basis from as little as £2.00. All of our international parcels are sent through the postal system.


Your Delivery Options

Free UK Tracked 2-3 Working Days Free Delivery over £50.00. Excludes public holidays.

Deliveries to multiple addresses

If you'd like to have items sent to separate addresses, please complete a separate order for each address. A separate delivery charge will be made for each address.


Who will deliver my order?

Depending on the weight and delivery method you choose for delivery, this may vary. However, we only operate with a number of experienced partners, specifically Royal Mail and Hermes


What to do if your order hasn't arrived

Our first time delivery rate is consistently above 97%. We cannot declare a parcel as officially lost until 14 days after the latest estimated delivery date. Please see our terms and conditions for further details.


What will my parcel look like?

Our parcels are discreetly packed in unmarked packaging. We try to do our bit for the environment so use clean recycled shredded cardboard and paper to protect parcel contents.


Restrictions

Due to International Aviation Legislation, we are unable to send some products to certain destinations as they are prohibited. We are unable to send flammable products to any non UK or Ireland destination. For more information please contact us.